Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

recaptcha not working in firefox on any version new or older tried reinstall loads of times no success

  • 23 réponses
  • 3 ont ce problème
  • 772 vues
  • Dernière réponse par xapim

more options

I have no captcha at all in firefox on any version new or old either 32bit or 64bit i am on windows 10x64 and not showing anything but IE and chrome are ok showing it i even tried this https://patrickhlauke.github.io/recaptcha/ and nothing i only get Google reCAPTCHA test

Adds the vanilla reCAPTCHA widget, for testing...

and nothing below i have no idea of how to get it working tried all the suggestions about this issue and nothing fixed it

I have no captcha at all in firefox on any version new or old either 32bit or 64bit i am on windows 10x64 and not showing anything but IE and chrome are ok showing it i even tried this https://patrickhlauke.github.io/recaptcha/ and nothing i only get Google reCAPTCHA test Adds the vanilla reCAPTCHA widget, for testing... and nothing below i have no idea of how to get it working tried all the suggestions about this issue and nothing fixed it
Captures d’écran jointes

Solution choisie

Ok seems that after the win10 april update the FF recaptcha issue was solved so this means it was a really a OS issue as i thought but the weird is why it would affect FF only and not all browsers again microsoft at their best lol

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (20)

more options

What's really weird is that on my win7 x32 the captcha is working fine on FF seems to me this is a windows 10 FF issue or something

Modifié le par xapim

more options

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

more options

Already tried that same issue

more options

Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia

more options

its the same in safe mode nothing changed this is a brand new Acer Predator Helios 300 dunno why i'm having this issue like i said seems to me its win 10 related as my other laptops on win7 all work fine with FF (captcha)

more options

Did you check the Web Console for error messages and warnings?

more options

as far as i can see no errors at all in the console i just have this :


         GET 

https://patrickhlauke.github.io/recaptcha/ [HTTP/2.0 304 Not Modified 230ms] GET https://www.google.com/recaptcha/api.js [HTTP/2.0 200 OK 63ms] GET https://www.gstatic.com/recaptcha/api2/v1526338122299/recaptcha__en.js [125ms

more options

xapim check that js is enabled for gstatic.com

more options

if i go to http://www.gstatic.com/ i get Corrupted Content Error

how and where do i check if js is enabled ?

cheers

more options

Do you see the reCaptcha iframe in the Inspector on the test page?

more options

no no iframe there

more options

So it sounds that the JavaScript that creates the iframe is blocked.

You can create a new profile to test if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

more options

Hi just tried it and no changes in the new profile i created i get the same in the inspector no iframe at all

more options

this is the main reason i hate windows 10 it has so many issues prefer win 7 1000x but XP rules

more options

well seems my issue cant be solved at all :( even after deleted all the mozilla folders in appdata folders and removing firefox loads of times with youruninstaller (removing all the registry keys associated) the issue remains just tested this link from google (https://www.google.com/recaptcha/api2/anchor?ar=1&k=6Le-wvkSAAAAAPBMRTvw0Q4Muexq9bi0DJwx_mJ-&co=aHR0cHM6Ly93d3cuZ29vZ2xlLmNvbTo0NDM.&hl=en&v=v1526338122299&size=normal&cb=mxbctw1legzy#d1jbdgeq1gfs) and blank page all ok on chrome and IE seems i wont be able to use firefox on this laptop (regarding the captcha issue) will have to use IE or Chrome instead its really a shame

more options

xapim said

this is the main reason i hate windows 10 it has so many issues prefer win 7 1000x but XP rules

So, use Windows 7. What is problem. :) I use Windows 7 and it's works well.

more options

Because this predator helios is the 128gb ssd version not much space left for win 7 and dont want mess up the warranty as it's brand new maybe after ill upgrade the ssd to a larger one :)

more options

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.

more options

that was one of the first options i tested :) and no success same issue which is very weird can't get my head on it and why is this only happening on FF even got rid of all norton software that came with it and got the usual i use in all my laptops nod 32 still no go :(

Modifié le par xapim

more options

Solution choisie

Ok seems that after the win10 april update the FF recaptcha issue was solved so this means it was a really a OS issue as i thought but the weird is why it would affect FF only and not all browsers again microsoft at their best lol

Modifié le par xapim

  1. 1
  2. 2