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Email address user name discontinued. Can access account but want to change to new email address. How?? Unable to receive verification email to old address.

  • 5 réponses
  • 1 a ce problème
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  • Dernière réponse par FredMcD

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I have followed all previous instructions and can access account. My problem is that each successful move was followed by a verification or confirmation link sent to the old email address which no longer exists.

I have followed all previous instructions and can access account. My problem is that each successful move was followed by a verification or confirmation link sent to the old email address which no longer exists.

Toutes les réponses (5)

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Mozilla is divided into several separate support/service areas. What are you trying to access?

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For a Firefox Account you need access to the email account of record in order to add a secondary email address.

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FredMcD said

Mozilla is divided into several separate support/service areas. What are you trying to access?

FredMcD said

Mozilla is divided into several separate support/service areas. What are you trying to access?

I have no problem accessing my account but have to use an discontinued email address as username. I want to change username to new email address.

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the-edmeister said

For a Firefox Account you need access to the email account of record in order to add a secondary email address.

So there is no other way I can verify myself as being the account holder?

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You still have not said what account you are talking about.

If it's your 'gdbgeradie' account; Use the link next to your username. Then 'Edit' your profile.