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Print is not working. Prints very large on many pages. No good!!

sftaetle
sftaetle
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I have done all of the diagnostics with the Print - Shrink to fit - etc. Changed fonts. All of it and I can't get anything using Firefox browser to print properly. It is not the printer as everything works with Internet Explorer. Problem is only with Firefox.

I have done all of the diagnostics with the Print - Shrink to fit - etc. Changed fonts. All of it and I can't get anything using Firefox browser to print properly. It is not the printer as everything works with Internet Explorer. Problem is only with Firefox.

Toutes les réponses (3)

Shadow110
Shadow110
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Separate Security Issue, please update your Flash 23.0 r0 https://get.adobe.com/flashplayer/ Current version is 30.0.0.113

Hi, Please try the 1st 2 articles then move to the last to see if any issues with your extensions.:

Please let us know if this solved your issue or if need further assistance.

sftaetle
sftaetle Auteur de la question
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I have been thru all the printer settings and nothing changes. When I print preview, it shows up in a long narrow page. When I print, it prints about 10 times the size on multiple pages. I don't have any problem with internet explorer and the problem with Firefox just started about 7-10 days ago. Never had a problem before. HELP. This computer is with Windows 7.

the-edmeister
the-edmeister
  • Moderator
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Did you reset all the printer settings in Firefox? https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox#w_reset-all-firefox-printer-settings

Narrow printing usually had to do with Margin settings, and text size is usually the Scale which is selected.


Otherwise please provide a screenshot of the Print Preview window/ See this support article. How do I create a screenshot of my problem? It is best to use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed a maximum file size of 1 MB.

Then use the Browse .... button below the Post a Reply text box to upload the screenshot.