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Firefox will NOT display DISQUS that are attached to Articles, after the last update.

  • 2 réponses
  • 1 a ce problème
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  • Dernière réponse par TomCannon

TomCannon
TomCannon
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I get e-mails from AlterNet and EarthSky, and the comment sections of them are powered and/or done by/with DISQUS. For EarthSky, the comments are directly at the bottom of the articles, and for AlterNet, you click on the comments link. I tried these sites/articles with using Explorer, and the DISQUS works as it normally did before with Firefox, before the last update.

For EarthSky, the comments are just plain not there. For AlterNet, when I click on the comments link, it takes me to that page and everything that also normally shows up on the comments page appears, just not the DISQUS comments themselves.

Now I can get directly onto the DISQUS website, to read and post comments on it that way, so it's not that Firefox won't/can't connect with DISQUS. It's just that after the last update, I can't get to the DISQUS comments, directly from the articles themselves.

I have searched all through everything else for this problem and a solution, and can't find any solution(s) to this problem, I have even tried doing things like clearing my Cache, and checking the Firewall(s) settings. And as I wrote, this happen ONLY after the last update from Firefox.

I'm really hoping you can help me with this, because it is very annoying.

Thank You for any and all help with this.

I get e-mails from AlterNet and EarthSky, and the comment sections of them are powered and/or done by/with DISQUS. For EarthSky, the comments are directly at the bottom of the articles, and for AlterNet, you click on the comments link. I tried these sites/articles with using Explorer, and the DISQUS works as it normally did before with Firefox, before the last update. For EarthSky, the comments are just plain not there. For AlterNet, when I click on the comments link, it takes me to that page and everything that also normally shows up on the comments page appears, just not the DISQUS comments themselves. Now I can get directly onto the DISQUS website, to read and post comments on it that way, so it's not that Firefox won't/can't connect with DISQUS. It's just that after the last update, I can't get to the DISQUS comments, directly from the articles themselves. I have searched all through everything else for this problem and a solution, and can't find any solution(s) to this problem, I have even tried doing things like clearing my Cache, and checking the Firewall(s) settings. And as I wrote, this happen ONLY after the last update from Firefox. I'm really hoping you can help me with this, because it is very annoying. Thank You for any and all help with this.

Solution choisie

Separate Security Issue, please update your Flash 27.0 r0 Flash Player Version: 30.0.0.113 Current Version https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, . . . .) Note: Other software is offered in the download. <Windows Only>

HI, you mention nothing of Extensions or what you are running for Security, please lets us know what Security you are running and please try this : Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

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Toutes les réponses (2)

Shadow110
Shadow110
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Solution choisie

Separate Security Issue, please update your Flash 27.0 r0 Flash Player Version: 30.0.0.113 Current Version https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, . . . .) Note: Other software is offered in the download. <Windows Only>

HI, you mention nothing of Extensions or what you are running for Security, please lets us know what Security you are running and please try this : Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

TomCannon
TomCannon Auteur de la question
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Yes, running in safe mode did fix it. I was already updated on my Flash. That still does NOT answer, why I was having no problem one day, and then the next day this problem.

I will just not have to go to DISQUS anymore, because I refuse to use the internet WITHOUT having these add-ons running. Having the ads and videos running automatically is bad enough, but running in safe mode then means all of the anti-tracking add-ons that Firefox touts at the bottom of my start-up screen, are useless because they are now switched off.

Modifié le par TomCannon