Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

I read GMail on Thunderbird. But the "Sent" messages have stopped showing in Thunderbird. How do I fix this?

JeffWeintraub
JeffWeintraub
more options

I use GMail via Thunderbird, which is installed on both my PC (Windows) and my iPhone. All the messages in the Inbox and Sent folders continue to appear in my regular GMail account AND in the Thunderbird GMail account on my iPhone. In the Thunderbird GMail account on my computer, the Inbox continues to work fine, and new messages I send continue to appear in the Send file. HOWEVER, all the messages in the Sent file created BEFORE 8/21 no longer show. How do I fix this? (I recently changed my GMail password. Could that be somehow related to this problem--even though the problem appears ONLY in the Thunderbird GMail account on my computer?)

I use GMail via Thunderbird, which is installed on both my PC (Windows) and my iPhone. All the messages in the Inbox and Sent folders continue to appear in my regular GMail account AND in the Thunderbird GMail account on my iPhone. In the Thunderbird GMail account on my computer, the Inbox continues to work fine, and new messages I send continue to appear in the Send file. HOWEVER, all the messages in the Sent file created BEFORE 8/21 no longer show. How do I fix this? (I recently changed my GMail password. Could that be somehow related to this problem--even though the problem appears ONLY in the Thunderbird GMail account on my computer?)

Toutes les réponses (2)

user633449
user633449
more options

I've moved this to the Thunderbird forum.

In the meantime, please update to Firefox 61.0.2 or later. Firefox 52 is no longer supported. Update Firefox to the latest release

JeffWeintraub
JeffWeintraub Auteur de la question
more options

I stumbled on a solution. The messages in the "Sent" file that appear in my Thunderbird gmail account are all labeled "smtp.gmail.com/Sent" in the original gmail account. But for some reason, all the "Sent" messages before 8/21/2018 had lost that label. When I manually re-labeled them "smtp.gmail.com/Sent" , that seems to have solved the problem.