Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

copied profiles folder to other location sent box is gone no more address book in TB left pane all subfolders profile appear

  • 2 réponses
  • 1 a ce problème
  • 11 vues
  • Dernière réponse par robgru

more options

bold textI followed the instructions on Mozillazine, (move profile) but it did not work out.

1. I copied my profile folder to another U: disc (to create free space on C: drive, 

2. I changed the path in the profile.ini file to the directory n the U drive 3. changed the path in the local directory in Thunderbird (server settings etc) to the U drive 4. moved the profile directory from C to an other a backup disk

my inbox is present my sent box is not present ???? my address books are not present any more

since it did not work out, completely I undid the move profile directory from backup drive to the C drive. but that did not solve it.

when I try to change the local directory back to the original location appsdata roaing thunderbird name profile file . I get that the location is not suitable find other location so the current location is on my U drive


Sorry really confused what to do now, Would appreciate some help/advise. robert

'''bold text'''I followed the instructions on Mozillazine, (move profile) but it did not work out. 1. I copied my profile folder to another U: disc (to create free space on C: drive, 2. I changed the path in the profile.ini file to the directory n the U drive 3. changed the path in the local directory in Thunderbird (server settings etc) to the U drive 4. moved the profile directory from C to an other a backup disk my inbox is present my sent box is not present ???? my address books are not present any more since it did not work out, completely I undid the move profile directory from backup drive to the C drive. but that did not solve it. when I try to change the local directory back to the original location appsdata roaing thunderbird name profile file . I get that the location is not suitable find other location so the current location is on my U drive Sorry really confused what to do now, Would appreciate some help/advise. robert

Modifié le par robgru

Toutes les réponses (2)

more options

if you actually move your profile folder correctly then the locations in the account settings will not require an change. That you felt that necessary would indicate you messed up way back at the beginning somewhere.

I suggest you delete everything you have copied and copy the entire profile folder again. Do not manually update the profile ini file, use the profile manager to do so. by creating a new profile and pointing it to your old copied profile.

Nothing like taking our fingers out of the process to reduce errors.

more options

thank you very much for you understanding I follow your reasoning.

for your info I followed these instructions https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data#w_moving-a-profile which indicate to manually change the ini file I agree with you that the profile manager is a much better option.

For your understanding I suspect that the original profile folder is screwed up (I am not technical enough to understand everything at file level) the name of my profile folder is 7p54h7to.default to summarize I copied the one profile.default instead of the (parent folder) Profiles.

is my understanding correct or not?

I copied from the .7p etc .default on C: to U: then 'moved 'C: to a backup drive then copied the one on the backupdrive back to C:.

Now the situation is as follows. I had made another mistake (before I posted the question) which I realize now I changed the filename from 7p54h7to.default to a full text name omitting the code before the dot(did not respect the syntax). I realized this mistake and changed the file name back (without using the profile manager !) to the original file name 7p etc.default I do not realize what the consequences are of this action.

If I start the profilemanager it comes up with one profile the .default (name on U en C is identical) in the menu help troubleshooting points at appsdata roaming thunderbird profiles 7p54h etc.default (on C) however in the tools account settings servers settings it points at the U:\7peh7to.default, if I try to change that to the file on C: I get an error. Could be that the cause is the identical file name.

question is which is the original complete file ? logically would be the first copy to the U:

question should I change the name of the file on U: with the profilemanager? to avoid two identical names? and then copy the content of the older on U: back into the one on the C: drive (in an effort to reconstitute the completeness original folder?

sorry to be hesitant but I just want to make sure I fully understand you and that you have the complete information. I appreciate your comments very much.

Robert

Modifié le par robgru