Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

I have adblock plus but I can't access it to change preferences, and can't find it in the system.

more options

I've had adblock plus forever. Last night it quit on me. I reinstalled, and the add-on page shows that I have it, but I can't find an icon to click on, that would allow me to go to preferences in adblock plus. I'm suddenly inundated with ads! What can I do??

I've had adblock plus forever. Last night it quit on me. I reinstalled, and the add-on page shows that I have it, but I can't find an icon to click on, that would allow me to go to preferences in adblock plus. I'm suddenly inundated with ads! What can I do??

Toutes les réponses (5)

more options

Hi, what happens when you start in : SAFE MODE

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Performance > Uncheck to view)
  • plugins are not affected
  • preferences are not affected

TEST''''is issue still there ?

more options

I cannot execute this maneuver. Where is my icon? I have downloaded the program and it is in my add-on manager but I can't go from there to my preferences.

Do not understand about Safe Mode. It's confusing and I don't see what it will do for me.

more options

Would you please take a look at this article (scroll down to 'Firefox') :

https://help.getadblock.com/support/solutions/articles/6000087858-the-adblock-button-isn-t-showing-in-my-browser-toolbar

Fingers crossed that you'll find the icon in Customize .....

more options

It's not in Customize. The "add-ons" icon is there, and when I click it I go to the add-ons manager, which shows Adblock installed. However, there is nothing I can click or drag there to get to Adblock Preferences, and get rid of the (perhaps "appropriate"?) ads that have just started showing up.

more options

Adblock Plus support is over here: http://adblockplus.org/forum/

I can't help you as I haven't used Adblock Plus for over two years now. I prefer and use uBlock Origin, for a few reasons.