Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

How may I get Firefox to stop opening a tab about a Firefox survey I already completed?

  • 4 réponses
  • 1 a ce problème
  • 17 vues
  • Dernière réponse par DonnaGestone

more options

A Firefox survey popped up yesterday and I completed it. Now, each time I start up Firefox, this tab opens (pasted below) telling me that I already took the survey. How may I stop this tab from opening?

https://screenshots.firefox.com/KU5SIjhrd7DeTVKJ/qsurvey.mozilla.com

Thank you for your help!

A Firefox survey popped up yesterday and I completed it. Now, each time I start up Firefox, this tab opens (pasted below) telling me that I already took the survey. How may I stop this tab from opening? https://screenshots.firefox.com/KU5SIjhrd7DeTVKJ/qsurvey.mozilla.com Thank you for your help!

Solution choisie

Thank you Pkshadow. Your advice and link led me to solve the problem. I opened Firefox, typed about:config, Enter, and searched "survey". This brought up the doorhanger line that caused the survey tab to keep opening upon starting up Firefox. I right clicked on this line and selected "reset" from the menu. The tab no longer appears. Thank you again!

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (4)

more options

You may have Firefox set to re-open tabs, open a new, empty tab, then close the tab with the survey.

Thanks!

more options

Thank you Tyler. I tried that, but when I open Firefox, that survey tab opens with it still.

more options

https://www.thewindowsclub.com/opt-out-of-please-rate-firefox-survey Opt out completely by disable.

Copy/Paste about:studies into the Address Bar then opt out and it will take you to the box to uncheck.

Restart Firefox after either.

more options

Solution choisie

Thank you Pkshadow. Your advice and link led me to solve the problem. I opened Firefox, typed about:config, Enter, and searched "survey". This brought up the doorhanger line that caused the survey tab to keep opening upon starting up Firefox. I right clicked on this line and selected "reset" from the menu. The tab no longer appears. Thank you again!