Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

SLOW loading some websites with a ping pong ball on browser tab

  • 1 réponse
  • 1 a ce problème
  • 3 vues
  • Dernière réponse par Shadow110

Gardener
Gardener
more options

I have a new computer and it takes forever to load some websites. I have never had this problem before. I get a little ping pong on the browser tab. Facebook has sometimes taken 3 or more mintues to load but other random sites have too. I seems to be getting better after a couple of months. I have high speed internet from comcast and I checked the speed so that's not the problem. Other browsers don't seem to have the same problem but I don't have any history with them. WHAT IS THIS and what is that little dot that ping pongs?

I have a new computer and it takes forever to load some websites. I have never had this problem before. I get a little ping pong on the browser tab. Facebook has sometimes taken 3 or more mintues to load but other random sites have too. I seems to be getting better after a couple of months. I have high speed internet from comcast and I checked the speed so that's not the problem. Other browsers don't seem to have the same problem but I don't have any history with them. WHAT IS THIS and what is that little dot that ping pongs?

Toutes les réponses (1)

Shadow110
Shadow110
more options

Hi, please : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 62.0.0 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.