Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

I am getting an error message when I try to use my Firefox account to log into https://discourse.mozilla.org/c/iam

  • 3 réponses
  • 0 a ce problème
  • 27 vues
  • Dernière réponse par zlloyd1

more options

Hello all, I am having a confusing issue trying to log into Mozilla Discourse in that it takes me to a login page, which has the option to Continue with Firefox, but when you click that, and enter the password, it takes you to a page that says this:

Error You must setup a security device ("MFA, "2FA") for your Firefox Account in order to access this service. Please setup a security device, then try logging in again. If you have just setup your security device and you see this message, please log out of Firefox Accounts (click the "Sign out" button), then log back in.

This makes no sense to me honestly, and I was hoping that someone could explain this message to me?? Thanks in advance!!

Hello all, I am having a confusing issue trying to log into Mozilla Discourse in that it takes me to a login page, which has the option to Continue with Firefox, but when you click that, and enter the password, it takes you to a page that says this: Error You must setup a security device ("MFA, "2FA") for your Firefox Account in order to access this service. Please setup a security device, then try logging in again. If you have just setup your security device and you see this message, please log out of Firefox Accounts (click the "Sign out" button), then log back in. This makes no sense to me honestly, and I was hoping that someone could explain this message to me?? Thanks in advance!!
Captures d’écran jointes

Toutes les réponses (3)

more options

What happens if you try logging in on the main page ? https://discourse.mozilla.org/

more options
more options

Pkshadow said

What happens if you try logging in on the main page ? https://discourse.mozilla.org/

That is where I came across the problem originally, and where I took the screenshot attached about the issue I was having.... So, it looks like you have found where it was happening correctly, but my questions remains, as if I choose to continue with Firefox, it has me login, and then comes back with the attached error page. So, you have just answered my question with the exact same question??

Modifié le par zlloyd1