Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

After opening Thunderbird it is fast for about 30 seconds, then becomes slow typing a new email and slow scrolling (win10)

  • 4 réponses
  • 2 ont ce problème
  • 3 vues
  • Dernière réponse par iwanb

iwanb
iwanb
more options

After opening Thunderbird it is fast for about 30 seconds and then becomes really slow.

Typing a new email makes the typed letters appear a few seconds after typing them. Selecting a few emails in my inbox takes half a minute. Thunderbird is regularly 'non responding' for a few seconds.

Even moving through the menu bar is slow! It takes a few seconds for the mouse to catch up!

The rest of my laptop seems ok, it is just thunderbird which is slow.

I have tried to start Thunderbird in Safe-mode, no difference. I have tried to start the laptop in safe mode, no difference. I have tried to start the laptop and thunderbird in safe mode, no difference.

I always empty my junk and trash and have compacted folders.

All my 6 configured accounts are setup as IMAP.

I really don't want to make my inboxes smaller as I have a regular need for the old information.

Please help!

Kind regards,

Iwan

After opening Thunderbird it is fast for about 30 seconds and then becomes really slow. Typing a new email makes the typed letters appear a few seconds after typing them. Selecting a few emails in my inbox takes half a minute. Thunderbird is regularly 'non responding' for a few seconds. Even moving through the menu bar is slow! It takes a few seconds for the mouse to catch up! The rest of my laptop seems ok, it is just thunderbird which is slow. I have tried to start Thunderbird in Safe-mode, no difference. I have tried to start the laptop in safe mode, no difference. I have tried to start the laptop and thunderbird in safe mode, no difference. I always empty my junk and trash and have compacted folders. All my 6 configured accounts are setup as IMAP. I really don't want to make my inboxes smaller as I have a regular need for the old information. Please help! Kind regards, Iwan
Captures d’écran jointes

Modifié le par Wayne Mery

Solution choisie

sfhowes said

Do you have any kind of indexing in place or possibly a corrupt global search database? See items 4,5,9 & 10 here: https://wiki.mozilla.org/Thunderbird:Testing:Memory_Usage_Problems

Thanks Mate,

The "rename global-messages-db.sqlite" and rebuild fixed the issue.

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (4)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Do you have any kind of indexing in place or possibly a corrupt global search database? See items 4,5,9 & 10 here:

https://wiki.mozilla.org/Thunderbird:Testing:Memory_Usage_Problems

iwanb
iwanb Auteur de la question
more options

Solution choisie

sfhowes said

Do you have any kind of indexing in place or possibly a corrupt global search database? See items 4,5,9 & 10 here: https://wiki.mozilla.org/Thunderbird:Testing:Memory_Usage_Problems

Thanks Mate,

The "rename global-messages-db.sqlite" and rebuild fixed the issue.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

> The "rename global-messages-db.sqlite" and rebuild fixed the issue.

iwanb,

What was size of the renamed global-messages-db.sqlite file?

iwanb
iwanb Auteur de la question
more options

Just over a GB, I did attach a screenshot to this thread... Here it is again