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Why are background colors and text colors (other than B&W or colors in linked text) showing up? I've been having this problem for a couple months. Tnx

  • 2 réponses
  • 1 a ce problème
  • 12 vues
  • Dernière réponse par Narnia21

Narnia21
Narnia21
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The background colors in enewsletters aren't showing up. All backgrounds are just white.

Also, none of the different colors in text are showing up in emails. The only colors other than black that are showing up are in linked text.

I also can't change the color of text when I'm creating an email. No matter what color I choose, the text stays black.

This problem started a couple of months ago.

Thanks for your help.

The background colors in enewsletters aren't showing up. All backgrounds are just white. Also, none of the different colors in text are showing up in emails. The only colors other than black that are showing up are in linked text. I also can't change the color of text when I'm creating an email. No matter what color I choose, the text stays black. This problem started a couple of months ago. Thanks for your help.

Solution choisie

Please try the following. Close any 'Write' windows.

  • 'Menu icon' > 'Options' > 'Options' > 'Display' > 'Formatting' tab
  • click on 'Colours' button

Uncheck 'Use System colours' Section: Override the colours specified by the content with my selections above: Select the following from the drop down selection:

  • 'Only with High Contrast themes'
  • click on OK
  • Click on OK

see image below as guide.

Click on 'Write' retry the text using the font colours etc. Report back on results.

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Toutes les réponses (2)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
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Solution choisie

Please try the following. Close any 'Write' windows.

  • 'Menu icon' > 'Options' > 'Options' > 'Display' > 'Formatting' tab
  • click on 'Colours' button

Uncheck 'Use System colours' Section: Override the colours specified by the content with my selections above: Select the following from the drop down selection:

  • 'Only with High Contrast themes'
  • click on OK
  • Click on OK

see image below as guide.

Click on 'Write' retry the text using the font colours etc. Report back on results.

Narnia21
Narnia21 Auteur de la question
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That fixed it!

One note: "Use system colors" was already unchecked. I did select the high-contrast only choice and that fixed it.

Thank you