Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Thunderbird always ask which app to open .jpg

  • 8 réponses
  • 1 a ce problème
  • 12 vues
  • Dernière réponse par Matt

more options

Hi,

TB is always asking me which app to use to open .jpg.

Default app set to Irfan View in both W10 and TB.

I doesn't face the same issue with other file extensions like docx, gif or pdf.

Any idea what's wrong?

Thanks

TB 60.4.0 W10 - 1809 - Version 10.0.17763 Build 17763

Hi, TB is always asking me which app to use to open .jpg. Default app set to Irfan View in both W10 and TB. I doesn't face the same issue with other file extensions like docx, gif or pdf. Any idea what's wrong? Thanks TB 60.4.0 W10 - 1809 - Version 10.0.17763 Build 17763

Toutes les réponses (8)

more options

Here is a picture showing the issue.

Regards

more options

What happens if you check the box 'Always use this app to open jpg files'?

more options

Are you serious ? Do you really think I haven't tried ?

more options

Alkerion said

Are you serious ? Do you really think I haven't tried ?

Well he is not the only one to wonder..... Of cource the other option is the email is malformed. the action in Thunderbird is for mime type "image/jpg" is that mime type specified in the image source? (Ctrl+U).

What I see usually is rubbish type encodings with things like application/octet stream used by developers that simply do not understand what they are doing.

more options

Hi,

The mime is: Content-Type: image/jpeg; name="222713.jpg"

The exact same mime is displayed in Tools/Options/Attachments under JPG images.

Even mails sent with TB containing .jpg attachment poses the issue...

more options

I've tried to open TB as Admin, no change, keep asking.

When I open a JPG file from Explorer there is no issue, Irfan open the image as expected.

Only facing this issue with JPG, no otehr file type behave like that and opens directly.

I finally "solved" the issue by doing this:

Run / gpedit.msc (edit group policy)

locate and expand Computer Configuration / Administrative Templates / Windows Components now click on File Explorer on the right panel, double click on "Do not show the 'new application installed' notification" and set it to "Enabled"

more options

That seems like a odd workaround that might have other effects. I would hope this could be reported as a bug and worked on by the Tbird team.

more options

I left it alone, but the issue is clearly a windows one.

If attachments in Thunderbird are correctly showing the appropriate application, although I do think you should remove the setting and allow it to be recreated to make sure it is correct. The only other option is windows has a problem with file associations for the file type.