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thunderbird doesn't allow typing in composing a new mail but does allow it when replying

  • 4 réponses
  • 1 a ce problème
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  • Dernière réponse par TerryJ123

TerryJ123
TerryJ123
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Recently the email composing function has ceased working in Thunderbird (ver 65.0b3 (32-bit)). Other functionality also recently changed ie clicking the get messages button no longer downloads new messages so we now have to select Get all new messages from the drop down arrow attached to that button. We are only able to type in the email body text area when replying to messages but not when we compose a new message from scratch. The compose new message screen allows us to put in send from and send to as well as type a subject line but doesn't allow us to click in the body text area. If I update the subject line and then tab to try and get to cursor to move to the body text area, all that happens is a dotted line border shows around the body text frame box. I have tried safe mode without addins and removed silverlight but nothing has changed. My wife said she accepted some update a few weeks ago but can't remember what it was for. I will attach a screen shot of the compose page to assist in helping resolve this issue. Thanks

Recently the email composing function has ceased working in Thunderbird (ver 65.0b3 (32-bit)). Other functionality also recently changed ie clicking the get messages button no longer downloads new messages so we now have to select Get all new messages from the drop down arrow attached to that button. We are only able to type in the email body text area when replying to messages but not when we compose a new message from scratch. The compose new message screen allows us to put in send from and send to as well as type a subject line but doesn't allow us to click in the body text area. If I update the subject line and then tab to try and get to cursor to move to the body text area, all that happens is a dotted line border shows around the body text frame box. I have tried safe mode without addins and removed silverlight but nothing has changed. My wife said she accepted some update a few weeks ago but can't remember what it was for. I will attach a screen shot of the compose page to assist in helping resolve this issue. Thanks

Solution choisie

You can uninstall from Windows Settings or just delete the Programs Files folder. A new install should read the old profile folder if it was in the default location.

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sfhowes
sfhowes
  • Top 10 Contributor
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Although I don't experience any of these issues with TB 65b3/W10, I wonder why you are using the beta version, especially since it appears to have arrived unexpectedly. I suggest you uninstall the beta (won't affect your profile folder), and install the release version, 60.4, from here.

If you really want to run the beta, create a separate profile with Profile Manager. Winkey+R and type thunderbird.exe -p

TerryJ123
TerryJ123 Auteur de la question
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Thanks I will try what you have suggested. Not sure how we got onto the beta version. Should I just uninstall from the Windows 10 Programs settings is there a different way I should uninstall? I have backed up a copy of the current Profile folder to the desktop just incase anything goes wrong.

sfhowes
sfhowes
  • Top 10 Contributor
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Solution choisie

You can uninstall from Windows Settings or just delete the Programs Files folder. A new install should read the old profile folder if it was in the default location.

TerryJ123
TerryJ123 Auteur de la question
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sfhowes said

You can uninstall from Windows Settings or just delete the Programs Files folder. A new install should read the old profile folder if it was in the default location.

This worked. Thank you very much. TerryJ