Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

cannot send emails get message email address has been suspended, remove and retry, which i did to not effect

  • 2 réponses
  • 1 a ce problème
  • 2 vues
  • Dernière réponse par pscEx

Paul.dickinson1
Paul.dickinson1
more options

i set up a new email account on an existing thunderbird, using the same IP as the existing email account. i can not sent emails [it will receive] the message i get is:

An error occurred while sending mail. The mail server responded: DENIED This email address has been suspended. Please remove from your address book or list. 

Please check the message recipient "hill.view@timetalk.co.uk" and try again

i have removed all the addresses from the address book to no effect.

i have also set up a new thunderbird on a new laptop and the same email account gets the same message when sending emails

i set up a new email account on an existing thunderbird, using the same IP as the existing email account. i can not sent emails [it will receive] the message i get is: An error occurred while sending mail. The mail server responded: DENIED This email address has been suspended. Please remove from your address book or list. Please check the message recipient "hill.view@timetalk.co.uk" and try again i have removed all the addresses from the address book to no effect. i have also set up a new thunderbird on a new laptop and the same email account gets the same message when sending emails

Toutes les réponses (2)

christ1
christ1
  • Top 25 Contributor
more options

To me it looks like the recipients email address has been suspended. You should check with the recipient about the status of his or her email account.

pscEx
pscEx
more options

christ1 said

To me it looks like the recipients email address has been suspended. You should check with the recipient about the status of his or her email account.

That was my idea, too. I sent a test mail to hill.view@timetalk.co.uk and I got no error message Some voodoo? Or a different reason?