Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

thunderbird is not downloading my pop email all of a sudden

  • 2 réponses
  • 1 a ce problème
  • 4 vues
  • Dernière réponse par jxsid

jxsid
jxsid
more options

I use Thunderbird for email. I have to download my email and read it offline. This has always worked just fine. But today, when I ask Thunderbird to check my email, it will show that it's connecting to the server, but then it doesn't check for new messages. I don't get a message saying there are no messages. I don't get an error message saying there's a problem of any kind. It just never actually checks for messages, nor does it tell me there aren't any.

I have checked via webmail and there ARE new messages on the server. But I can't download them to Thunderbird all of a sudden.

What could cause this? Is anyone else having this problem? How to fix it?

I use Thunderbird for email. I have to download my email and read it offline. This has always worked just fine. But today, when I ask Thunderbird to check my email, it will show that it's connecting to the server, but then it doesn't check for new messages. I don't get a message saying there are no messages. I don't get an error message saying there's a problem of any kind. It just never actually checks for messages, nor does it tell me there aren't any. I have checked via webmail and there ARE new messages on the server. But I can't download them to Thunderbird all of a sudden. What could cause this? Is anyone else having this problem? How to fix it?

Toutes les réponses (2)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

who is your mail and internet provider?

jxsid
jxsid Auteur de la question
more options

I actually solved it, but I don't really understand why it worked. I turned off email scanning and de-encrypted my password. Then I rebooted. Now it works. I turned back on the email scanning AND encrypted password and it STILL works.

I had previously tried rebooting and it didn't work. But apparently turning things off and then on again made some kind of difference?

I don't know. Maybe the fix won't last. But for now I'm up and running.