Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Sync is not longer working

  • 2 réponses
  • 2 ont ce problème
  • 6 vues
  • Dernière réponse par mila32905

more options

Hi, I had Sync on my laptop and android device around 3 years ago. Then I have changed my phone and stopped using firefox for while. Now I want to have access to synced bookmarks again but sync is failing, however account is still valid. I can logged in. I have tried to recreate places.sqlite but this did not help. What else can I do?

Hi, I had Sync on my laptop and android device around 3 years ago. Then I have changed my phone and stopped using firefox for while. Now I want to have access to synced bookmarks again but sync is failing, however account is still valid. I can logged in. I have tried to recreate places.sqlite but this did not help. What else can I do?

Solution choisie

It is possible that data you previously stored on the Sync server has expired or otherwise has been removed. If that is the case then you won't be able to use Sync. Keep in mind that Sync is meant to sync data between connected devices and not as a backup.

Lire cette réponse dans son contexte 👍 1

Toutes les réponses (2)

more options

Solution choisie

It is possible that data you previously stored on the Sync server has expired or otherwise has been removed. If that is the case then you won't be able to use Sync. Keep in mind that Sync is meant to sync data between connected devices and not as a backup.

more options

Yep It should be it, I didn't know that data could be removed even if account is still valid. Thanks for help.