Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

add on connection error

  • 1 réponse
  • 1 a ce problème
  • 5 vues
  • Dernière réponse par philipp

plian89
plian89
more options

1. The add on on my firefox suddenly all went missing from my browser

2. I am unable to reinstall or install any add on

a. Tried manually download the add on and install but it says the files are corrupted tried all different add on didnt work

b. when I click + add to firefox it says connection error unable to download been tried for 3 days didn't worked at all

firefox was working for 5 years in this PC no issue and suddenly all add on went missing (someone its been completely removed from my browser

Thank You

1. The add on on my firefox suddenly all went missing from my browser 2. I am unable to reinstall or install any add on a. Tried manually download the add on and install but it says the files are corrupted tried all different add on didnt work b. when I click + add to firefox it says connection error unable to download been tried for 3 days didn't worked at all firefox was working for 5 years in this PC no issue and suddenly all add on went missing (someone its been completely removed from my browser Thank You

Solution choisie

hi pilan89, this is/was caused by an unforeseen technical problem unfortunately (an expired certificate used in the process of verifying addon signatures).

mozilla just released the official update to v66.0.4 which should mitigate this problem. you can manually trigger it by going to the firefox menu ≡ > help > about firefox panel.

for more details, please see: Add-ons disabled or fail to install on Firefox

Lire cette réponse dans son contexte 👍 1

Toutes les réponses (1)

philipp
philipp
  • Moderator
more options

Solution choisie

hi pilan89, this is/was caused by an unforeseen technical problem unfortunately (an expired certificate used in the process of verifying addon signatures).

mozilla just released the official update to v66.0.4 which should mitigate this problem. you can manually trigger it by going to the firefox menu ≡ > help > about firefox panel.

for more details, please see: Add-ons disabled or fail to install on Firefox