Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

how to restore all of my old saved passwords

  • 2 réponses
  • 1 a ce problème
  • 6 vues
  • Dernière réponse par MegumiMizu

MegumiMizu
MegumiMizu
more options

My computer crashed and i had to reinstall it. so i don't have that firefox.old files everyone is talking about.i logged in my firefox account and i sync my account but none of my passwords got sync over. isn't that suppose to save your passwords? how do i recover my passwords. i rely on firefox to keep my passwords so i don't have to and i can't remember some of my emails to even try to recover them

My computer crashed and i had to reinstall it. so i don't have that firefox.old files everyone is talking about.i logged in my firefox account and i sync my account but none of my passwords got sync over. isn't that suppose to save your passwords? how do i recover my passwords. i rely on firefox to keep my passwords so i don't have to and i can't remember some of my emails to even try to recover them

Solution choisie

When you refresh/reset Windows, your data usually a be preserved, either:

  • left in its original location, or
  • saved under C:\Windows.old

However, it sounds as though you might have done something that didn't provide those options???

The Sync settings lets you select the categories to Sync, so whether logins were selected before is something we probably cannot know, but you can double-check that they are selected now:

  • Windows: "3-bar" menu button (or Tools menu) > Options
  • Mac: "3-bar" menu button (or Firefox menu) > Preferences
  • Linux: "3-bar" menu button (or Edit menu) > Preferences
  • Any system: type or paste about:preferences into the address bar and press Enter/Return to load it

In the left column, click "Sync" or "Firefox Account". Then your Sync settings should be displayed on the right.

Lire cette réponse dans son contexte 👍 1

Toutes les réponses (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Solution choisie

When you refresh/reset Windows, your data usually a be preserved, either:

  • left in its original location, or
  • saved under C:\Windows.old

However, it sounds as though you might have done something that didn't provide those options???

The Sync settings lets you select the categories to Sync, so whether logins were selected before is something we probably cannot know, but you can double-check that they are selected now:

  • Windows: "3-bar" menu button (or Tools menu) > Options
  • Mac: "3-bar" menu button (or Firefox menu) > Preferences
  • Linux: "3-bar" menu button (or Edit menu) > Preferences
  • Any system: type or paste about:preferences into the address bar and press Enter/Return to load it

In the left column, click "Sync" or "Firefox Account". Then your Sync settings should be displayed on the right.

MegumiMizu
MegumiMizu Auteur de la question
more options

i completely forgot about Windows.old. you saved me more then you could ever imagine. all of my emails i have are very important and with out them i would be locked out and could not continue my project