Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Outgoing emails get rejected, allegedly by the server.

  • 2 réponses
  • 2 ont ce problème
  • 1 vue
  • Dernière réponse par Vumbo

Vumbo
Vumbo
more options

All of a sudden outgoing email gets the message, "An error occurred while sending mail. The mail server responded (the recipient's email address) recipient rejected." Then it's suggested I check the email address and try sending it again. I'm using Win 10 on a PC and of course Thunderbird. Absolutely nothing has changed on my end.

All of a sudden outgoing email gets the message, "An error occurred while sending mail. The mail server responded (the recipient's email address) recipient rejected." Then it's suggested I check the email address and try sending it again. I'm using Win 10 on a PC and of course Thunderbird. Absolutely nothing has changed on my end.

Solution choisie

usually caused by a blank (hit the space bar) before the address or after it. But there are many ways to malform an address and have the server reject it. Try clicking reply to an email you have received and see if you have the same issues. or typing in full. If you can get it to work on one of those methods you are on the way to identifying where the problem lies.

Lire cette réponse dans son contexte 👍 1

Toutes les réponses (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Solution choisie

usually caused by a blank (hit the space bar) before the address or after it. But there are many ways to malform an address and have the server reject it. Try clicking reply to an email you have received and see if you have the same issues. or typing in full. If you can get it to work on one of those methods you are on the way to identifying where the problem lies.

Vumbo
Vumbo Auteur de la question
more options

It was an incorrect email address, not a general problem.