Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Feedback on Firefox support

  • 1 réponse
  • 1 a ce problème
  • 3 vues
  • Dernière réponse par Mark Dunn

Mark Dunn
Mark Dunn
more options

I was asked about my experience of using Firefox.

I like Firefox on Windows. I like it a lot. But I have had problems using it on iOS. I know there are historical reasons for some issues on Apple devices.

I had decided to try using Firefox on iOS again. I found a problem I wanted to report. I had problems accessing my support account.

So, when I was asked to give feedback on Firefox I feciddd to give it the poorest rating available.

I was then shocked that I could not give any more context for my answer before the feedback was finished - just one feedback question!!

I was informed that I would be contacted.

That may occur, but I could easily have forgotten precisely why I gave my poor rating.

I want to encourage Firefox to do a good job, but this makes it hard to do that!!

Cheers 

   Mark
I was asked about my experience of using Firefox. I like Firefox on Windows. I like it a lot. But I have had problems using it on iOS. I know there are historical reasons for some issues on Apple devices. I had decided to try using Firefox on iOS again. I found a problem I wanted to report. I had problems accessing my support account. So, when I was asked to give feedback on Firefox I feciddd to give it the poorest rating available. I was then shocked that I could not give any more context for my answer before the feedback was finished - just one feedback question!! I was informed that I would be contacted. That may occur, but I could easily have forgotten precisely why I gave my poor rating. I want to encourage Firefox to do a good job, but this makes it hard to do that!! Cheers Mark

Toutes les réponses (1)

Mark Dunn
Mark Dunn Auteur de la question
more options

Typo correction: So, when I was asked to give feedback on Firefox I decided to give it the poorest rating available.

Would have been nice to have the option to check my question before it was posted as well.