Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

How do you access YouTube. It is blocked. I have a lot of tools there that I use for my work.

more options

I need to be able to get into YouTube for my work. Neither Safari or Firefox will let me in. I have tried Private windows, disable all of my blocking extensions etc. Granted the site is not perfect! But I do need what is there. How do I get Firefox to letme in?

I need to be able to get into YouTube for my work. Neither Safari or Firefox will let me in. I have tried Private windows, disable all of my blocking extensions etc. Granted the site is not perfect! But I do need what is there. How do I get Firefox to letme in?

Toutes les réponses (6)

more options
more options

Please explain the problem in detail. What happens? What are the exact error message(s) ?

more options

I have enclosed a screenshot. Hope it helps! I appreciate your response!

more options

Great Southern Bear said

I have enclosed a screenshot. Hope it helps! I appreciate your response!

Thank you for the screenshot !

Would you please go over this article :

https://www.ghacks.net/2018/06/27/firefox-61-fix-secure-connection-failed/

more options

Are you possibly using a VPN or proxy?

You can check the connection settings.

  • Options/Preferences -> General -> Network: Connection -> Settings

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":

What security software do you have on your Mac?

more options

I have turned off all AV/Malware apps. Running Sophos Home. I tried to enter an exception to allow YouTube to load but when the certificate was checked Firefox said that it was valid and would not let me set the exception. See screenshot. But when I tried to import the certificate to my key-chain I got a totally different response...see screenshot. I have no clue what is going on. All of the suggestions today have been great but have not worked.

I am going to drop the issue now and pursue another avenue. It i a waste of my time now and you folks time too.