Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

An error occurred while sending mail. The mail server responded: 5.7.1 ... Command rejected.

  • 2 réponses
  • 1 a ce problème
  • 19 vues
  • Dernière réponse par user1809616

user1809616
user1809616
more options

An error occurred while sending mail. The mail server responded: 5.7.1 <marc.bunya@e-denen.net>... Command rejected. Please verify that your email address is correct in your account settings and try again. I have checked all the settings with my ISP. I even deleted the original account then added a fresh one with the settings as told to me by my ISP. No go. Security settings are Connection security: None and Authentication method: Encrypted password (this is what the ISP recommended) POP mail server. Port 110. Outgoing SMTP server Port 587 (again as per ISP instructions). MY ISP tech support has run out of ideas! Any suggestions? I can receive email on this account but cannot send.

An error occurred while sending mail. The mail server responded: 5.7.1 <marc.bunya@e-denen.net>... Command rejected. Please verify that your email address is correct in your account settings and try again. I have checked all the settings with my ISP. I even deleted the original account then added a fresh one with the settings as told to me by my ISP. No go. Security settings are Connection security: None and Authentication method: Encrypted password (this is what the ISP recommended) POP mail server. Port 110. Outgoing SMTP server Port 587 (again as per ISP instructions). MY ISP tech support has run out of ideas! Any suggestions? I can receive email on this account but cannot send.

Solution choisie

re :Authentication method: Encrypted password (this is what the ISP recommended) Set to 'Normal Password'. Username is usually the full email address.

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (2)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

Solution choisie

re :Authentication method: Encrypted password (this is what the ISP recommended) Set to 'Normal Password'. Username is usually the full email address.

user1809616
user1809616 Auteur de la question
more options

Thank you. Problem solved. The ISP fixed it on their side, so I don't know exactly what the problem was or how they solved it.