Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Sync doesn't work

  • 3 réponses
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par cor-el

more options

Good afternoon, there was a problem with synchronization. The fact is that I have a PC, laptop and phone, and I wanted to synchronize them all. I acted according to your instructions, but the synchronization between the PC and the laptop, as well as the phone does not work (passwords do not appear, bookmarks and history, too, although Firefox is configured on the PC. I created another account and tried to synchronize the laptop with the phone, failed. But I can’t synchronize with your PC, what to do?

Good afternoon, there was a problem with synchronization. The fact is that I have a PC, laptop and phone, and I wanted to synchronize them all. I acted according to your instructions, but the synchronization between the PC and the laptop, as well as the phone does not work (passwords do not appear, bookmarks and history, too, although Firefox is configured on the PC. I created another account and tried to synchronize the laptop with the phone, failed. But I can’t synchronize with your PC, what to do?

Toutes les réponses (3)

more options

sasha.horoshavin said

Good afternoon, there was a problem with synchronization. The fact is that I have a PC, laptop and phone, and I wanted to synchronize them all. I acted according to your instructions, but the synchronization between the PC and the laptop, as well as the phone does not work (passwords do not appear, bookmarks and history, too, although Firefox is configured on the PC. I created another account and tried to synchronize the laptop with the phone, sync worked. But I can’t synchronize with your PC, what to do?
more options

Logged out,cleared Firefox cache, uninstalled it, installed again and logged again and suddenly it started working. Not sure which action was crucial.

more options

You can open about:sync-log via the location bar to see if there is a recent log available. You can upload a recent log if the log is too big to put in a reply.