Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Sites say cookies are disabled - they are most definitely enabled

more options

Hi everyone, I'm just trying to figure out this issue. I just switched from chrome to Firefox and this problem is causing me a little frustration. I installed the app a few days ago and after one day I noticed that Facebook was logged out. when I tried to log in I get an error saying to enable cookies. So I checked the settings to find that cookies were enabled, so I tried again same result. I checked the KB and followed the steps to clear history clear cookies, clear cache etc. Still says cookies are disabled. I ended up uninstalling and reinstalling and that allowed me to sign in but this afternoon I have found it is doing the same thing again. and when I went to create an account for this forum I got the same message saying cookies were disabled.

I followed the same steps and went over the KB a few more times but no luck in resolving.

Any help is greatly appreciated.

If I'm missing any details let me know.

Cheers!

Hi everyone, I'm just trying to figure out this issue. I just switched from chrome to Firefox and this problem is causing me a little frustration. I installed the app a few days ago and after one day I noticed that Facebook was logged out. when I tried to log in I get an error saying to enable cookies. So I checked the settings to find that cookies were enabled, so I tried again same result. I checked the KB and followed the steps to clear history clear cookies, clear cache etc. Still says cookies are disabled. I ended up uninstalling and reinstalling and that allowed me to sign in but this afternoon I have found it is doing the same thing again. and when I went to create an account for this forum I got the same message saying cookies were disabled. I followed the same steps and went over the KB a few more times but no luck in resolving. Any help is greatly appreciated. If I'm missing any details let me know. Cheers!

Toutes les réponses (1)

more options

Good luck;