Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

TB is VERY slow when reading and moving emails

  • 2 réponses
  • 1 a ce problème
  • 7 vues
  • Dernière réponse par clinto1

more options

I'm using TB 60.9.1 on a Mac running Catalina 10.15.1

TB is EXTREMELY slow when I move an email message from inbox or outbox to a local folder, and extremely slow when I am reading emails and jump from one email in the folder to another.

I have a lot of emails stored in local folders. I use POP mail and store all my email on my computer. I need to keep records of all email for work purposes. I don't know the total amount of email that TB is storing for me, but it is a record of all my work-related email for about the past 10 years.

Is it possible that the large volume of email that TB is holding is the cause of TB slowing down?

Every Sunday I review all emails that I sent and received in the preceding week, and file them away in local folders. (Basically, I clean up my inbox and outbox.) Each time I move an email from inbox/outbox to a local folder, I have to wait 15-30 seconds (spinning beach ball) before TB displays the next message in the inbox/outbox.

Any ideas for why TB has become so slow? And any suggestions for how to fix this?

I'm using TB 60.9.1 on a Mac running Catalina 10.15.1 TB is EXTREMELY slow when I move an email message from inbox or outbox to a local folder, and extremely slow when I am reading emails and jump from one email in the folder to another. I have a lot of emails stored in local folders. I use POP mail and store all my email on my computer. I need to keep records of all email for work purposes. I don't know the total amount of email that TB is storing for me, but it is a record of all my work-related email for about the past 10 years. Is it possible that the large volume of email that TB is holding is the cause of TB slowing down? Every Sunday I review all emails that I sent and received in the preceding week, and file them away in local folders. (Basically, I clean up my inbox and outbox.) Each time I move an email from inbox/outbox to a local folder, I have to wait 15-30 seconds (spinning beach ball) before TB displays the next message in the inbox/outbox. Any ideas for why TB has become so slow? And any suggestions for how to fix this?

Toutes les réponses (2)

more options

I don't recall such a problem related to Catalina. (and I just updated to it)

If there is a problem, it won't be fixed in version 60. Try the newer version 68 first.

more options

I just updated to version 68 of TB for Mac.

This coming weekend, when I do my weekly task of sifting and sorting emails, I'll see if the problem is gone and will report back here.