Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

how do I find ll the Bookmarks I somehow lost?

  • 2 réponses
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par cor-el

Melissa
Melissa
more options

my Bookmarks somehow all disappeared, I want them back; have gone to Library and clicked Restore, but the Bookmarks I lost do not show up

my Bookmarks somehow all disappeared, I want them back; have gone to Library and clicked Restore, but the Bookmarks I lost do not show up

Toutes les réponses (2)

the-edmeister
the-edmeister
  • Moderator
more options

Firefox does save 15 backups of your bookmarks and the number of bookmarks in each backup file does appear in the "name" of the backup file. Restore from an earlier date - like a date from before you lost those bookmarks.

With a backups file named as such - the 1171 number is the number of bookmarks in that backup file. bookmarks-2019-10-26_1771_hyM9JAUAnNM8c6nhtlV0Rg==.jsonlz4

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you lost personal data then it is possible that a new default-release profile folder has been created. See "Determine if Firefox has created a new profile":

You can open the about:profiles page via the location bar to check whether multiple profiles are present and what profile Firefox currently is using.

If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

You can check for problems with the places.sqlite and favicons.sqlite files in the Firefox profile folder.

  • use "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page

In case errors are reported with "Verify Integrity" close and restart Firefox and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created

See also:

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.