Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Can't send or forward emails - support pages are going in circles!

  • 2 réponses
  • 3 ont ce problème
  • 21 vues
  • Dernière réponse par tonyandtas

more options

On the weekend I tried to forward an email - error message wanted authentication. I didn't think much of it as I was trying to forward an email with a google form in it. Since then I have found I can't forward or send anything! Did the iinet support thing - changed everything we could to try to fix it but no go! I did not install any software nor any manual updates...please help. These were my settings before iinet support got to them. I can still receive email.

On the weekend I tried to forward an email - error message wanted authentication. I didn't think much of it as I was trying to forward an email with a google form in it. Since then I have found I can't forward or send anything! Did the iinet support thing - changed everything we could to try to fix it but no go! I did not install any software nor any manual updates...please help. These were my settings before iinet support got to them. I can still receive email.
Captures d’écran jointes

Solution choisie

Your last image for the SMTP server shows no authentication. IINET requires authentication and STARTTLS. They also say SSL/TLS, so you might have to change the STARTTLS. You will certainly need to change the authentication required to password.

See the required setting on the IINET web site here. https://iihelp.iinet.net.au/Email_Settings

Lire cette réponse dans son contexte 👍 1

Toutes les réponses (2)

more options

Solution choisie

Your last image for the SMTP server shows no authentication. IINET requires authentication and STARTTLS. They also say SSL/TLS, so you might have to change the STARTTLS. You will certainly need to change the authentication required to password.

See the required setting on the IINET web site here. https://iihelp.iinet.net.au/Email_Settings

more options

Thanks Matt. Your suggestion made me think...STARTTLS is what it had and iinet support had me change it. Changed it back to STARTTLS and left everything else as they had said and BINGO! It worked. Cheers, Tony