Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

yahoo mail- cannot pull up contacts list- icon is blue & does nothing how do i fix?

mec4912
mec4912
more options

the settings icon on yahoo mail is solid blue and the contact icon is solid blue cant get settings icon off cant access contacts have followed yahoo instructions emptied cache/cookies/etc browser updated addon/plugin/extensions okay what do I do next? set mozilla as default browser now cant log in to my email w/ yahoo what do I do now? 70 yrs old, not tech saavy and need specific instructions to access contacts thank you.

the settings icon on yahoo mail is solid blue and the contact icon is solid blue cant get settings icon off cant access contacts have followed yahoo instructions emptied cache/cookies/etc browser updated addon/plugin/extensions okay what do I do next? set mozilla as default browser now cant log in to my email w/ yahoo what do I do now? 70 yrs old, not tech saavy and need specific instructions to access contacts thank you.

Solution choisie

mec4912 said

the settings icon on yahoo mail is solid blue and the contact icon is solid blue cant get settings icon off cant access contacts have followed yahoo instructions emptied cache/cookies/etc browser updated addon/plugin/extensions okay what do I do next? set mozilla as default browser now cant log in to my email w/ yahoo what do I do now? 70 yrs old, not tech saavy and need specific instructions to access contacts thank you.

For me those icons are purple. It looks like you already did all the reset steps. Do you have this issue with their old interface? You can access it by clicking the following link: https://mail.yahoo.com/b/

You can also go directly to settings by clicking on this link: https://mail.yahoo.com/d/settings/

Does the direct settings link work for you?

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (1)

Matthew Thomas
Matthew Thomas
more options

Solution choisie

mec4912 said

the settings icon on yahoo mail is solid blue and the contact icon is solid blue cant get settings icon off cant access contacts have followed yahoo instructions emptied cache/cookies/etc browser updated addon/plugin/extensions okay what do I do next? set mozilla as default browser now cant log in to my email w/ yahoo what do I do now? 70 yrs old, not tech saavy and need specific instructions to access contacts thank you.

For me those icons are purple. It looks like you already did all the reset steps. Do you have this issue with their old interface? You can access it by clicking the following link: https://mail.yahoo.com/b/

You can also go directly to settings by clicking on this link: https://mail.yahoo.com/d/settings/

Does the direct settings link work for you?