Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Content is not drawn on the entire screen on Linux

  • 6 réponses
  • 1 a ce problème
  • 16 vues
  • Dernière réponse par Daniel Bernar

more options

Sometimes, when I open the browser, ALL content is not drawn to the window size, as shown in the screenshot. In this case, mouse events are tracked as if everything was drawn correctly, i.e., to the entire size. Only resizing the window helps. How to fix this problem? This happens not only in KDE, but also in GNOME. Clearing the profile didn't help. Running without extensions too. Such a problem still sometimes occurs. OS: ArchLinux https://imgur.com/a/X7Ue9Al

Sometimes, when I open the browser, ALL content is not drawn to the window size, as shown in the screenshot. In this case, mouse events are tracked as if everything was drawn correctly, i.e., to the entire size. Only resizing the window helps. How to fix this problem? This happens not only in KDE, but also in GNOME. Clearing the profile didn't help. Running without extensions too. Such a problem still sometimes occurs. OS: ArchLinux https://imgur.com/a/X7Ue9Al

Toutes les réponses (7)

more options

Have you tried resizing the window?

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

more options

FredMcD said

Have you tried resizing the window? Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Yes, as I wrote, resizing the window helps.

When starting in safe mode, this problem does not appear.

more options

Also, there is no problem when the window is not open to full screen.

more options

It could be the work of one of your add-ons, or it could be Hardware Acceleration. How to disable Hardware Acceleration {web link}

Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control> (Mac=<Command>) <Shift> A)

In the Add-ons Manager, on the left, select Extensions. Disable a few add-ons, then Restart Firefox.

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All Of them.

If the problem continues, disable some more (restarting FF). Continue until the problem is gone. After, you know what group is causing the issue. Re-enable the last group ONE AT A TIME (restarting FF) until the problem returns.

Once you think you found the problem, disable that and re-enable all the others, then restart again. Let us know who the suspect is, detective.

more options

Okay, I disabled hardware acceleration... It only got worse. https://imgur.com/a/4lzpxOe Disabling all extensions didn't help too.

more options

I called for more help.

It's possible the problem is a setting.


https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes). If the problem goes away, that tells us one thing. If it does not, that tells us something else.

more options

Some new screenshots of this problem: https://imgur.com/a/Jmmsojk

How to fix it?