Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Wrong Right-click menu displayed on some web sites

more options

On several web sites (such as Google - but also on Mozilla Release Notes) right-clicking on a URL link displays an incorrect drop-down menu. See attached screenshot with Mozilla URL visible. This issue makes it impossible to e.g. open a link in a new Tab.

Same issue seen on Mac and Windows 10 platforms (Firefox 73.0.1)

On several web sites (such as Google - but also on Mozilla Release Notes) right-clicking on a URL link displays an incorrect drop-down menu. See attached screenshot with Mozilla URL visible. This issue makes it impossible to e.g. open a link in a new Tab. Same issue seen on Mac and Windows 10 platforms (Firefox 73.0.1)
Captures d’écran jointes

Toutes les réponses (5)

more options

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

more options

I will try this when I encounter this issue the next time.

What makes testing this tricky is, that the issue may go away if I restart Firefox. Please note this is not consistent on any web site. I often see it on Google search results. After restart, Google is ok again.

more options

The menu shows the fly-out for opening a link in a container as shown in the help article, but obviously the menu is broken.

Ref. Multi-Account Containers

I wonder if it could be related to the Facebook Container extension. Could you try disabling that extension for half a day and see whether it makes any difference? You can right-click its "fence" icon, click "Manage extension", then slide the on-off switch to off.

If the problem is caused by that extension, we hopefully can get that feedback to the developers for further testing.

more options

I have disabled the Facebook Container extension for now, and will report back immediately, if I encounter the problem again.

Unfortunately - as there can be no negative proof - I cannot tell for sure, if the problem has gone away. The issue is quite intermittent, and may exhibit itself only once in a blue moon...

I just need to keep the extension OFF and follow this up in a week or two...

more options

During the past two week time period, when I have kept the Facebook Container extension disabled, I have not encountered this issue at all.

It looks very much like it is a intermittent problem with this extension.

I will enable the extension now, and report back if /when the issue re-occurs.