Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

My home page is not showing the Top Sites or Highlights any longer even though they're toggled on. This happened after a forced restart of computer.

lisa30
lisa30
more options

My computer shut down after I tried to update Malware Bytes. After the restart, my Firefox home page doesn't pull/show the Top Sites or Highlights (won't even let me manually add). I ran a scan and computer s clean, no viruses and version is up to date. I even tried a refresh of Firefox, but same issue.

My computer shut down after I tried to update Malware Bytes. After the restart, my Firefox home page doesn't pull/show the Top Sites or Highlights (won't even let me manually add). I ran a scan and computer s clean, no viruses and version is up to date. I even tried a refresh of Firefox, but same issue.

Solution choisie

Hello Lisa30,

Would you do this please :

Type in the address bar about:support and press Enter. Scroll all the way down to "Places Database" => Integrity, and click "Verify Integrity".

If that doesn't help, then on the "about:support" page scroll down to "Profile Folder" and click on "Open Folder".

With Firefox closed rename or remove any places.sqlite files in your profile folder (with Firefox closed)

Also see :

https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data

Lire cette réponse dans son contexte 👍 1

Toutes les réponses (5)

McCoy
McCoy
more options

Solution choisie

Hello Lisa30,

Would you do this please :

Type in the address bar about:support and press Enter. Scroll all the way down to "Places Database" => Integrity, and click "Verify Integrity".

If that doesn't help, then on the "about:support" page scroll down to "Profile Folder" and click on "Open Folder".

With Firefox closed rename or remove any places.sqlite files in your profile folder (with Firefox closed)

Also see :

https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data

lisa30
lisa30 Auteur de la question
more options

Wonderful! It worked with the first step. Thank you kindly :)

McCoy
McCoy
more options

lisa30 said

Wonderful! It worked with the first step. Thank you kindly :)

    My pleasure - well done !

Mary
Mary
more options

After update 79 my top sites and highlights were not populating. This fix worked.

legendking99997777
legendking99997777
more options

McCoy said
Hello Lisa30, Would you do this please : Type in the address bar about:support and press Enter. Scroll all the way down to "Places Database" => Integrity, and click "Verify Integrity". If that doesn't help, then on the "about:support" page scroll down to "Profile Folder" and click on "Open Folder". With Firefox closed rename or remove any places.sqlite files in your profile folder (with Firefox closed) Also see : https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data

thank you so mush the last step helped me thanksalot

Modifié le par legendking99997777