Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Thunderbird suddenly unable to send outgoing mail to verizon.net server

  • 3 réponses
  • 1 a ce problème
  • 2 vues
  • Dernière réponse par sfhowes

dn.heller
dn.heller
more options

I have a Verizon.net email account. It was migrated to AOL servers several years ago. I migrated successfully at that time. Suddenly, two days ago, I began getting error message when trying to send outgoing mail from my Verizon.net account in Thunderbird. Error message says: "Login to server smtp.verizon.net with username xxxxx failed." I can still send email from the Verizon.net address from my mobile device app, so it looks like a Thunderbird problem. I have the current version of Thunderbird installed. None of the Thunderbird account settings were changed or corrupted from what they have been for years. I'm using a PC. The same thing happened to my wife who uses a Mac.

I have a Verizon.net email account. It was migrated to AOL servers several years ago. I migrated successfully at that time. Suddenly, two days ago, I began getting error message when trying to send outgoing mail from my Verizon.net account in Thunderbird. Error message says: "Login to server smtp.verizon.net with username xxxxx failed." I can still send email from the Verizon.net address from my mobile device app, so it looks like a Thunderbird problem. I have the current version of Thunderbird installed. None of the Thunderbird account settings were changed or corrupted from what they have been for years. I'm using a PC. The same thing happened to my wife who uses a Mac.

Toutes les réponses (3)

Andrew
Andrew
  • Moderator
more options

This may be an outage with Verizon. Another user is experiencing the same issue: https://support.mozilla.org/en-US/questions/1283732

Tom K
Tom K
more options

Thank you, gentlemen. Now all we have to do is get someone to address the issue....

sfhowes
sfhowes
  • Top 10 Contributor
more options

The solution is explained here:

https://support.mozilla.org/en-US/questions/1283746

Change the User Name to the full email address, or apply the aol.com servers.