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I keep getting the same email over and over again from 5/9 and am receiving no new emails.

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  • Dernière réponse par sfhowes

coltfan89130
coltfan89130
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Hi, I keep getting the same email from 5/9 every time I open up Thunderbird and do not receive any other emails. I can access my emails on my phone but not on my pc so I know it has something to do with Thunderbird. I have been using Thunderbird for over two years on this same pc and then two days ago this started happening. I have not added anything new (including antivirus programs). I did go in and delete the previous popstate.dat files. There were four, one that said popstate.dat, popstate-1.dat, popstate-1.dat.msf and the one I left. You can see my email folder below: Thanks for any help.

Hi, I keep getting the same email from 5/9 every time I open up Thunderbird and do not receive any other emails. I can access my emails on my phone but not on my pc so I know it has something to do with Thunderbird. I have been using Thunderbird for over two years on this same pc and then two days ago this started happening. I have not added anything new (including antivirus programs). I did go in and delete the previous popstate.dat files. There were four, one that said popstate.dat, popstate-1.dat, popstate-1.dat.msf and the one I left. You can see my email folder below: Thanks for any help.
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Toutes les réponses (1)

sfhowes
sfhowes
  • Top 10 Contributor
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Open the account in webmail and delete the offending message, and empty Trash and Spam/Bulk.

https://support.mozilla.org/en-US/questions/1158670