Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

hacked

  • 1 réponse
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par Tommy

more options

I need all the help I can get- my identity, everything has been stolen. I haven't done a 1/4 of what it looks like I have on the internet. I am here trying to learn and stop the bad part of internet. I have had someone I care very much for do more damage to me than I can speak of, yet I wake this morning to find 3 devices(phones) in my phone & none were mine that I am using currently. I can't go on like this, I have been robbed on a regular basis for almost 20 years, my son and others now are helping him. I need help& everywhere I turned I just got a door slammed in my face.

I need all the help I can get- my identity, everything has been stolen. I haven't done a 1/4 of what it looks like I have on the internet. I am here trying to learn and stop the bad part of internet. I have had someone I care very much for do more damage to me than I can speak of, yet I wake this morning to find 3 devices(phones) in my phone & none were mine that I am using currently. I can't go on like this, I have been robbed on a regular basis for almost 20 years, my son and others now are helping him. I need help& everywhere I turned I just got a door slammed in my face.

Toutes les réponses (1)

more options

Hello Salkygirl, Before we start, did those robbers change your Firefox Account's password?