Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

text encoding not refreshing when opening email

  • 2 réponses
  • 1 a ce problème
  • 6 vues
  • Dernière réponse par fordpinto

fordpinto
fordpinto
more options

Observed a problem with the text encoding not refreshing.

When opening an email, there are characters that is not consistent with a typical text email. When I go to VIEW > TEXT ENCODING and select UNICODE, the email display properly. When I go back into the same email, I have to do the same procedure.

One point to make on the above procedure. Sometimes the UNICODE is shown as being already selected - other times not. Regardless, I select UNICODE even if it is shown as selected.

Additionally, when I go to OPTIONS > DISPLAY > FORMATTING > ADVANCED, I tried different variations for the default text encoding for incoming & outgoing emails. Every variation I tried still does not fix my original problem.

Any help on this matter would be greatly appreciated. Thanks (in advance)...

Observed a problem with the text encoding not refreshing. When opening an email, there are characters that is not consistent with a typical text email. When I go to '''VIEW''' > '''TEXT ENCODING''' and select '''UNICODE''', the email display properly. When I go back into the same email, I have to do the same procedure. One point to make on the above procedure. Sometimes the UNICODE is shown as being already selected - other times not. Regardless, I select UNICODE even if it is shown as selected. Additionally, when I go to OPTIONS > DISPLAY > FORMATTING > ADVANCED, I tried different variations for the default text encoding for incoming & outgoing emails. Every variation I tried still does not fix my original problem. Any help on this matter would be greatly appreciated. Thanks (in advance)...

Toutes les réponses (2)

Matt
Matt
  • Top 25 Contributor
  • Moderator
more options

The problem is in the formatting of the email as a general rule, which is why Thunderbird does not guess. The text formatting to be used in properly formatted email is actually defined in the message, either the header, message body or both.

For example reply email from this forum contain the following at the beginning of the text and HTML parts of the message body. 

Content-Type: text/html; charset="utf-8"
MIME-Version: 1.0
Content-Transfer-Encoding: 7bit

Do your problem email contain this information?

fordpinto
fordpinto Auteur de la question
more options

Hello Matt,

I pasted the first three lines from a given problem email: <meta http-equiv="Content-Type" content="text/html; charset=UTF-8"> In going thru the remainder of the email, I did not see any '''MIME-Version''' nor '''Content-Transfer-Encoding '''text.