Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Cannot Log Into GMail

more options

I have the latest Firefox OS. I'm on a 7 year old MacBook Pro. I cannot log into GMAIL. It's telling me to try later. HELP!!! xxx-xxx-xxxx THanks, Enver


edited phone# from search/spam bots view as this is a public forum and nobody here does support by phone.

I have the latest Firefox OS. I'm on a 7 year old MacBook Pro. I cannot log into GMAIL. It's telling me to try later. HELP!!! xxx-xxx-xxxx THanks, Enver edited phone# from search/spam bots view as this is a public forum and nobody here does support by phone.

Modifié le par James

Toutes les réponses (1)

more options

Hello enverhally Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache":

   Firefox/Options/Preferences -> Advanced -> Network -> Cached Web Content: "Clear Now" 

"Remove the cookies" from websites that cause problems.

   Firefox/Options/Preferences -> Privacy -> "Use custom settings for history" -> Cookies: "Show Cookies" 

You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History -> Show All History" or "View -> Sidebar -> History").

Using "Forget About This Site" will remove all data stored in Firefox from that domain like bookmarks and history and cookies and passwords and cache and exceptions, so be cautious. If you have a password or other data from that domain that you do not want to lose then make sure to backup this data or make a note.

You can't recover from this 'forget' unless you have a backup of involved files.

If you revisit a 'forgotten' website then data from that website will be saved once again.

   https://support.mozilla.org/en-US/kb/delete-browsing-search-download-history-firefox