Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Thunderbird app appears to be corrupted

  • 4 réponses
  • 1 a ce problème
  • 5 vues
  • Dernière réponse par Toad-Hall

more options

All emails coming in to my inbox have a line through the headers and a red x on the left side of the header. Don't know what happened to cause the problem. Closing and re opening Thunderbird doesn't resolve the problem. Tried deleting and re installing the app but it reloaded the problem also. Any help would be appreciated.

All emails coming in to my inbox have a line through the headers and a red x on the left side of the header. Don't know what happened to cause the problem. Closing and re opening Thunderbird doesn't resolve the problem. Tried deleting and re installing the app but it reloaded the problem also. Any help would be appreciated.

Toutes les réponses (4)

more options

That sounds like the emails are marked as deleted on the mail server.

Right click the account in the folder pane, select settings and make sure the server setting show deleted mail is not displayed with a strike-through.

more options

Do you have any Message Filter that is set to delete any email?

Please check all message filters, you may have a filter set up incorrectly, so it is marking all incoming mail as deleted. Combined with an account setting > server setting to 'just mark it as deleted' will show deleted mail with a strikethrough.

more options

Matt; Toad-Hall -

Have no message filters as yet on thunderbird and all account/server setting were set to not delete any mail. kody.b

more options

Do you ever use a phone or another computer to see emails?

Can you still see all those marked as deleted emails still in the webmail Inbox when you access the webmail account via a browser? Is there any indication those emails have been forwarded?

Do you have a set up on server where you have emails being forwarded from eg: a godaddy account to a gmail account ?

Check the webmail account itself is not set up to auto forward anything.

What server do you use ? Comcast. Outlook. Gmail etc ?

Modifié le par Toad-Hall