Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Postmaster's Quota Warning

  • 1 réponse
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par Stans

lvlesher
lvlesher
more options

Every few days I receive a Quota Warning from the Mozilla Postmaster telling me that my mailbox size is over 90%. After each warning, I delete several hundred messages but a red highlighted box always says "100%" and never reduces. And the warning messages keep coming. I'm not upset but I'd like you help for a remedy please. Thanks in advance!

Every few days I receive a Quota Warning from the Mozilla Postmaster telling me that my mailbox size is over 90%. After each warning, I delete several hundred messages but a red highlighted box always says "100%" and never reduces. And the warning messages keep coming. I'm not upset but I'd like you help for a remedy please. Thanks in advance!

Toutes les réponses (1)

Stans
Stans
more options

Are you sure it's the Mozilla Postmaster telling you this? What's the exact message? That quota message is getting sent by your email service provider's server, not Mozilla, unless Mozilla is your email service provider (Mozilla doesn't offer mail service as far as I know). You could be deleting several hundred messages, but they may not be sizeable enough to free up significant space in your disk quota. I suggest you contact your email service provider and have them check your quota as provisioned on their server. Log in to your hosting account and check what the actual disk usage is.