Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

downloaded audio files not showing up on phone

  • 2 réponses
  • 1 a ce problème
  • 37 vues
  • Dernière réponse par rkalmin

rkalmin
rkalmin
more options

I recently used a few different video-to-audio converter websites to extract the audio from some mashup videos I'd generated. I say "a few" because with each website, the audio would render, I'd hit the download button, the default Samsung audio player would launch and start playing the .mp3, seemingly indicating a successful download.

except, when I went into the download folder in my phone's files, there was nothing in the audio section. I look in the audio section, nothing. I launch the audio player and look at what music there is, nothing. (I didn't have any music beforehand so nothing got wiped).

Samsung tech support is being...less than helpful. any idea where my audio files could be?

I recently used a few different video-to-audio converter websites to extract the audio from some mashup videos I'd generated. I say "a few" because with each website, the audio would render, I'd hit the download button, the default Samsung audio player would launch and start playing the .mp3, seemingly indicating a successful download. except, when I went into the download folder in my phone's files, there was nothing in the audio section. I look in the audio section, nothing. I launch the audio player and look at what music there is, nothing. (I didn't have any music beforehand so nothing got wiped). Samsung tech support is being...less than helpful. any idea where my audio files could be?

Solution choisie

I checked my downloads folder and audio files folder and they're not there.

since making my initial post I got bumped up to a tech support guy who was actually competent and we solved the problem — downloading the files in a different browser worked, so the issue was a glitch in Firefox.

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (2)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

If you have downloaded a file in Firefox for Android, it will be saved to a folder called "downloads" on your Android device.

rkalmin
rkalmin Auteur de la question
more options

Solution choisie

I checked my downloads folder and audio files folder and they're not there.

since making my initial post I got bumped up to a tech support guy who was actually competent and we solved the problem — downloading the files in a different browser worked, so the issue was a glitch in Firefox.