Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Using the Google Search bar and hitting enter then goes to Yahoo Search.

  • 4 réponses
  • 2 ont ce problème
  • 12 vues
  • Dernière réponse par martin158

more options

Hello,

Something was altered with the Firefox browser. My default page shows a Google Search bar. When I type something in the bar to do a search and hitting enter then brings up https://search.yahoo.com with my search. I didn't intentionally change anything within Firefox and if I go to the "Options" page under my Firefox page, it shows that my default search engine is Google.

How do I fix my searches to use Google and not use Yahoo?

If I use a different browser like Chrome, or Microsoft Edge, they both use Google search correctly.

This problem just started yesterday August 13, 2020.

Hello, Something was altered with the Firefox browser. My default page shows a Google Search bar. When I type something in the bar to do a search and hitting enter then brings up https://search.yahoo.com with my search. I didn't intentionally change anything within Firefox and if I go to the "Options" page under my Firefox page, it shows that my default search engine is Google. How do I fix my searches to use Google and not use Yahoo? If I use a different browser like Chrome, or Microsoft Edge, they both use Google search correctly. This problem just started yesterday August 13, 2020.

Solution choisie

This is going around, maybe linked to an add-on or some free software install. In order to regain control, start Firefox in its Safe Mode? That will temporarily deactivates extensions which may be interfering with access to the Add-ons page.

If Firefox is running: You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" Help button > Restart with Add-ons Disabled
  • (menu bar) Help menu > Restart with Add-ons Disabled

and OK the restart.

If Firefox is not running: Hold down the Shift key when starting Firefox. (On Mac, hold down the option/alt key instead of the Shift key.)

Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Can you access the Add-ons page in Firefox's Safe Mode?


Also, if you type or paste about:policies in the address bar and press Enter to load the internal About Policies page, does it mention any active policies?

Lire cette réponse dans son contexte 👍 1

Toutes les réponses (4)

more options

Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; (<Control> [Mac=<Command>] <Shift> A)

In the Add-ons Manager, on the left, select Extensions. Remove “ Yahoo “ Anything.

Also remove SafeSearch, SearchAssist Incognito, FileConverter Addon, SearchLock, DiscreteSearch, WebSearch, Findwide Search Engine, securedsearch

Now do the same in the computer’s Programs Folder.

Windows: Start > Control Panel > Uninstall Programs. Mac: Open the Applications folder. Linux: Check your user manual.

more options

When I attempt to go into about:addons, it shows nothing. I've tried it, and also tried going under Settings and choosing "Add-ons" and it opens a new tab in Firefox that shows nothing.

more options

Solution choisie

This is going around, maybe linked to an add-on or some free software install. In order to regain control, start Firefox in its Safe Mode? That will temporarily deactivates extensions which may be interfering with access to the Add-ons page.

If Firefox is running: You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" Help button > Restart with Add-ons Disabled
  • (menu bar) Help menu > Restart with Add-ons Disabled

and OK the restart.

If Firefox is not running: Hold down the Shift key when starting Firefox. (On Mac, hold down the option/alt key instead of the Shift key.)

Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Can you access the Add-ons page in Firefox's Safe Mode?


Also, if you type or paste about:policies in the address bar and press Enter to load the internal About Policies page, does it mention any active policies?

more options

Hello, this definitely fixed the problem. Thanks so much :)

"Add-ons" now works in normal mode, and the strange thing that was installed is called "New Custom Tab" its now disabled. I have no idea how that thing was installed.

Anyway, thanks for the advice.