Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Mobile - Undo delete all download/retrieve the downloaded files

  • 3 réponses
  • 3 ont ce problème
  • 12 vues
  • Dernière réponse par Paul

more options

I read in another post that it is impossible to undo the action, but is there anywhere the files are stored after firefox removed them? I use Huawei file manager to look for the files, and sadly they are gone. The pictures are also missing from the gallery, is there anything I can do to retrieve them? It is 2 years of items that are suddenly gone from my mobile, it is practically impossible for me to retrieve them otherwise.

Moving forward, can I revoke permission for firebox to delete items? Because normally on desktop, deleting downloads does not remove files...

I read in another post that it is impossible to undo the action, but is there anywhere the files are stored after firefox removed them? I use Huawei file manager to look for the files, and sadly they are gone. The pictures are also missing from the gallery, is there anything I can do to retrieve them? It is 2 years of items that are suddenly gone from my mobile, it is practically impossible for me to retrieve them otherwise. Moving forward, can I revoke permission for firebox to delete items? Because normally on desktop, deleting downloads does not remove files...

Solution choisie

There is work bring done to improve the download experience that will become available in future updates.

Lire cette réponse dans son contexte 👍 1

Toutes les réponses (3)

more options

Hi

The best place to look is in the "downloads" folder on your Android device. This is where the files would have been downloaded to. This folder can be accessed through a file manager app on you device.

more options

Seburo said

Hi The best place to look is in the "downloads" folder on your Android device. This is where the files would have been downloaded to. This folder can be accessed through a file manager app on you device.

I checked, in fact I was trying to see if the items I was downloading was ready and I watched in horror as Firefox begins removing the files from the downloads folder since there is roughly 500 items, but there was no stopping it. From the android Huawei file manager, I searched for the items and none shown up. Truly a dangerous implementation since the functionality differ to desktop browsers.

A prompt stating that it will also remove actual files would have been nice.

Modifié le par Felix

more options

Solution choisie

There is work bring done to improve the download experience that will become available in future updates.