Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

I can no longer receive Gmail messages using Thunderbird

  • 1 réponse
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par Stans

pgzadow
pgzadow
more options

I suddenly have been unable to receive Gmail emails through Thunderbird. I have tried all the recommended fixes but cannot get anything to work. Using the "Cannot receive messages" instructions I open Tools, then Account settings and a box opens which will only allow me to add email accounts. There seems to be no way I can proceed to Server settings. When trying to get Gmail emails, the following messages appear:

Sending of password for user pgzadow@gmail.com did not succeed. Mail server pop.gmail.com responded: Username and password not accepted.

Sending of password for user pgzadow@gmail.com did not succeed. Mail server pop.gmail.com responded: Application-specific password required: https://support.google.com/accounts/answer/185833

Whatever I do these messages always appear and I am making no progress. Please help.

I suddenly have been unable to receive Gmail emails through Thunderbird. I have tried all the recommended fixes but cannot get anything to work. Using the "Cannot receive messages" instructions I open Tools, then Account settings and a box opens which will only allow me to add email accounts. There seems to be no way I can proceed to Server settings. When trying to get Gmail emails, the following messages appear: Sending of password for user pgzadow@gmail.com did not succeed. Mail server pop.gmail.com responded: Username and password not accepted. Sending of password for user pgzadow@gmail.com did not succeed. Mail server pop.gmail.com responded: Application-specific password required: https://support.google.com/accounts/answer/185833 Whatever I do these messages always appear and I am making no progress. Please help.

Toutes les réponses (1)

Stans
Stans
more options

Sounds like the Account Settings window is too small. Resize it just like you would any other regular window. Gmail is getting rid of basic authentication methods (they are less secure), so you need to change Tbird account settings to use OAuth2. Change it from "Normal Password" to OAuth2 for the affected account.