Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Mailwasher and Thuderbird

  • 3 réponses
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par Matt

more options

I've just downloaded Thunderbird 78.4.0 as my previous email programme has died. I have used Mailwasher in the past to eliminate junk emails but there seems to be a problem working with Thunderbird. Emails download okay but do not clear on Mailwasher when downloaded. If I delete an email on Mailwasher it removes it from the Thunderbird in-box.

I am not a techie in any way so would appreciate any advice. Thanks.

M

I've just downloaded Thunderbird 78.4.0 as my previous email programme has died. I have used Mailwasher in the past to eliminate junk emails but there seems to be a problem working with Thunderbird. Emails download okay but do not clear on Mailwasher when downloaded. If I delete an email on Mailwasher it removes it from the Thunderbird in-box. I am not a techie in any way so would appreciate any advice. Thanks. M

Solution choisie

your old account was probably configured as POP and your new one as IMAP. You need to understand the differences to make reasoned decisions.

This might help https://support.mozilla.org/en-US/kb/difference-between-imap-and-pop3

Lire cette réponse dans son contexte 👍 1

Toutes les réponses (3)

more options

Solution choisie

your old account was probably configured as POP and your new one as IMAP. You need to understand the differences to make reasoned decisions.

This might help https://support.mozilla.org/en-US/kb/difference-between-imap-and-pop3

more options

Matt Many thanks for that. I have worked out that my old programme (Eudora) downloaded from the server onto my computer whereas Thunderbird leaves everything on the server. Account settings assumes IMAP and I cannot see if that can be changed to POP3. Now I undrestand what is happening I will simply change my way of working! Michael

more options

Because they are so radically different (IMAP and POP) you only get to specify which to use when you add the account. It can not be changed for existing accounts.