Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

GMail Stopped Working Today For No Reason. SOLVED caused by ESET

  • 4 réponses
  • 2 ont ce problème
  • 2 vues
  • Dernière réponse par steve298

joel.brown333
joel.brown333
more options

TB and GMail worked great last night. This morning it doesn't and hasn't worked all day. I've tried removing the gmail account from TB and when I try to re-add it in it says something like User Name or Password incorrect and can't login. I can login fine to my Google account through the browser and get to gmail.com fine also. I disabled ESET Anti-virus and that didn't help. Tried changing Google to use less secure apps and changing login to Normal, that didn't help either. I manually re-added my gmail account in TB hoping that might somehow help, but still it doesn't work.

My other email accounts in TB work fine, just the gmail account stopped working this morning. I've seen other posts today from people experiencing the same issue.

Any ideas would be greatly appreciated.

Thanks...

TB and GMail worked great last night. This morning it doesn't and hasn't worked all day. I've tried removing the gmail account from TB and when I try to re-add it in it says something like User Name or Password incorrect and can't login. I can login fine to my Google account through the browser and get to gmail.com fine also. I disabled ESET Anti-virus and that didn't help. Tried changing Google to use less secure apps and changing login to Normal, that didn't help either. I manually re-added my gmail account in TB hoping that might somehow help, but still it doesn't work. My other email accounts in TB work fine, just the gmail account stopped working this morning. I've seen other posts today from people experiencing the same issue. Any ideas would be greatly appreciated. Thanks...

Modifié le par Wayne Mery

Solution choisie

I found the solution. It was ESET HIPS that was blocking the login between TB and GMail. I turned off the email portion of HIPS that monitored everything at the transport and protocol level. Then TB could login to GMail. Once I did this, I could turn all the ESET HIPS options on again and everything works great.

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (4)

joel.brown333
joel.brown333 Auteur de la question
more options

Solution choisie

I found the solution. It was ESET HIPS that was blocking the login between TB and GMail. I turned off the email portion of HIPS that monitored everything at the transport and protocol level. Then TB could login to GMail. Once I did this, I could turn all the ESET HIPS options on again and everything works great.

steve298
steve298
more options

Can show me exactly where to turn hips off

joel.brown333
joel.brown333 Auteur de la question
more options

Pull up ESET and select Setup then Computer Protection. You will now see Host Intrusion Prevention System (HIPS). Click on the green HIPS slider and select Web and Email. Turn off Protocol Filtering and turn off SSL/TLS filtering.

Once I did this I could login with Thunderbird and connect to GMail. Then I could turn all the settings back on in ESET.

That's what did it for me.

Modifié le par joel.brown333

steve298
steve298
more options

Thanks Joel worked for me