Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

My add-ons tab is not working

more options

Suddenly i am facing issue with my add-ons tabs when i tries to open it from the settings bar on the top left side or even from the internal options it just shows a blank white page with {about:blank} in the URL bar and {about:addons} in the tab description.

Also that happened when my google search runs very wider as when typing any search in google the URL bar shows {https://cse.google.com/cse?cx=.....} and that is not what i face in the other browsers.

Suddenly i am facing issue with my add-ons tabs when i tries to open it from the settings bar on the top left side or even from the internal options it just shows a blank white page with {about:blank} in the URL bar and {about:addons} in the tab description. Also that happened when my google search runs very wider as when typing any search in google the URL bar shows {https://cse.google.com/cse?cx=.....} and that is not what i face in the other browsers.

Solution choisie

Some badly behaved/malware extensions may interfere with using the Add-ons page. FredMcD's suggestion of starting Firefox in its safe mode will disable the extensions so you can use the page in peace.

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (3)

more options

Please can any one help here i can Google on my Firefox or edit my extensions that way

more options

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

more options

Solution choisie

Some badly behaved/malware extensions may interfere with using the Add-ons page. FredMcD's suggestion of starting Firefox in its safe mode will disable the extensions so you can use the page in peace.