Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Deleting data on my Firefox account only

  • 7 réponses
  • 1 a ce problème
  • 9 vues
  • Dernière réponse par FredMcD

more options

I would like to delete data from my Firefox account (which I have synced once) but I still want to keep them on my computer. How can I achieve this ?

I would like to delete data from my Firefox account (which I have synced once) but I still want to keep them on my computer. How can I achieve this ?

Solution choisie

What about the rest of your profile? Settings, bookmarks, history, passwords . . . .


Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (7)

more options

Resetting the sync password, or changing its e-mail or password, will remove all data from the servers. The username and password are used to create the encryption.

This is a security feature. https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information

  • I've lost my Firefox Sync account information - What to do
  • I’ve forgotten, or don't have access to, my Firefox Account email address

Note: Only the data on the servers is cleared. The profile data is not changed or removed.

more options

When I want to delete my Firefox account I am told that I am likely to lose all my settings including the bookmarks on my computer. How can I avoid this ? I want to keep my bookmarks on the computer, not on the servers.

more options

FredMcD said

Note: Only the data on the servers is cleared. The profile data is not changed or removed.
more options

Do you have other devices connected to this Sync account ?

Note that Sync isn't meant to be used as a backup, but is merely meant to Sync data between connected devices, so if you only have this device then there is no need to use Sync.

more options

I have used Sync once to sync two devices and I want to delete the data in the account now.

more options

In the meantime all my bookmarks from my laptop have disappeared (without deleting my Firefox account). How can I restore them ?

more options

Solution choisie

What about the rest of your profile? Settings, bookmarks, history, passwords . . . .


Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible