Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Unwanted file conversion

more options

I have windows 10 pro version 1803 . Firefox is the only browser I use. Suddenly all my jpeg files changed from pictures to html text. How can I get my pictures back and stop this from now saving all jpeg files as html files?

I have windows 10 pro version 1803 . Firefox is the only browser I use. Suddenly all my jpeg files changed from pictures to html text. How can I get my pictures back and stop this from now saving all jpeg files as html files?

Solution choisie

Hmm, that's a problem. Could you describe this in more detail? Do you mean image files you saved have a .html file extension, or new images that you want to save are suggested to have a .html file extension?

One thing you might see is that servers apply additional compression to .jpg and .png files using WebP, and when you go to save these, they'll have a weird description like "Chrome HTML file" but a .webp file extension. Can you tell whether they are .webp files? I can suggest workarounds for that problem if needed.

P.S. While sorting out file naming problems, I strongly recommend turning off the hiding of common file extensions. This article has info on how: https://www.bleepingcomputer.com/tutorials/how-to-show-file-extensions-in-windows/

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (2)

more options

Solution choisie

Hmm, that's a problem. Could you describe this in more detail? Do you mean image files you saved have a .html file extension, or new images that you want to save are suggested to have a .html file extension?

One thing you might see is that servers apply additional compression to .jpg and .png files using WebP, and when you go to save these, they'll have a weird description like "Chrome HTML file" but a .webp file extension. Can you tell whether they are .webp files? I can suggest workarounds for that problem if needed.

P.S. While sorting out file naming problems, I strongly recommend turning off the hiding of common file extensions. This article has info on how: https://www.bleepingcomputer.com/tutorials/how-to-show-file-extensions-in-windows/

more options

Thank you so much I don't know what happened I installed Edge and suddenly all my pictures changed to hyper text I think that is what you call it ? So I uninstalled it and then they changed into chrome html. I'm green so that's again. I've tried for a week and you were the first straight easy to understand answer and solution.