Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Broken firefox browser appearing

  • 1 réponse
  • 1 a ce problème
  • 3 vues
  • Dernière réponse par FredMcD

more options

Hi there,

Occasionally (every half hour or so) I will notice there are two Firefox browsers open (I use nightly), one which I am using and another that fills half the screen but is stuck as if it were trying to load up. It cannot be closed or minimized unless the 'Firefox has crashed' message pops up, I was wondering if this is an issue faced before and can be fixed or something new?

Thanks

Hi there, Occasionally (every half hour or so) I will notice there are two Firefox browsers open (I use nightly), one which I am using and another that fills half the screen but is stuck as if it were trying to load up. It cannot be closed or minimized unless the 'Firefox has crashed' message pops up, I was wondering if this is an issue faced before and can be fixed or something new? Thanks

Toutes les réponses (1)

more options

Can you tell what is on the unwanted window? What were you doing at the time? surfing, watching a clip, reading something . . . .

Is this with all websites/pages, some, a few?


Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?