Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Keyboard Shortcuts

  • 1 réponse
  • 1 a ce problème
  • 2 vues
  • Dernière réponse par Toad-Hall

Agnostos
Agnostos
more options

Two days ago I installed Thunderbird for the first time and so far I like it very much. Today I discovered that some functions on my keyboard are out of order. These problems include the inability to type the symbols on top of the number-keys and the PrtSc key ( which I use often). I'm a novice computer user so they may be additional problems. Could you please help me resolve these problems with my keyboard? As one with little knowledge of computers, I know that my problems would go away if I uninstall Thunderbird, which I love so far. Could you guide me gently (In simple terms) of how I can resolve, myself, any conflicts that Thunderbird keyboard shortcuts have with the actual use of the keys on my key board. I thank you in advance, since this support forum helped me a lot already, Dimitri

Two days ago I installed Thunderbird for the first time and so far I like it very much. Today I discovered that some functions on my keyboard are out of order. These problems include the inability to type the symbols on top of the number-keys and the PrtSc key ( which I use often). I'm a novice computer user so they may be additional problems. Could you please help me resolve these problems with my keyboard? As one with little knowledge of computers, I know that my problems would go away if I uninstall Thunderbird, which I love so far. Could you guide me gently (In simple terms) of how I can resolve, myself, any conflicts that Thunderbird keyboard shortcuts have with the actual use of the keys on my key board. I thank you in advance, since this support forum helped me a lot already, Dimitri

Toutes les réponses (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

See if you have 'Sticky keys' etc switched on. On your keyboard, press the Windows logo key and the letter I (at the same time) to invoke the Settings window Or type 'Settings' into search and select 'Settings' app

Select: 'Ease of Access'. Select: 'Keyboard' (bottom of the left pane).

Then make sure the status of Sticky Keys, Toggle Keys and Filter Keys are all set to Off. If there is any one set to On, switch it to Off instead. Suggest you also switch off: 'Change how keyboard shortcuts work'

Note: I have the 'Print Screen shortcut' switched off, so when I press the key 'PrtScr' nothing appears to happen, but it has actually captured the screen image. If I open 'Paint' and use 'Ctrl+V' to paste, it works perfectly to paste screendump image. However, if you used to have it to auto open screen snipping tool, then you need to switch it on.

After making changes, I suggest you close all opened programs and restart the computer to force everything to take effect.

Then start Thunderbird, click on 'Write' and see if the changes have worked when you type.

Modifié le par Toad-Hall